For those of you that didn't spot it, the last line of my last post was a joke!
I am not really the Author of "Tips on how to beat the Salesperson at their own game"
I don't even know if there is a book of that name, I was just re-inforcing the general idea that if you are nice to the salesperson then it makes for a better atmosphere when you go in to try to buy your next car.
Used car sales people are a funny, quirky, extrovert crowd, they all have their funny ways and mannerisms, befriend them and you will get maximum respect and the very best deal.
I know because I am talking from 20 years experience.
Good luck when searching for your next used car, come to me and get the very best deal on any of my used cars, I can do this because I know what you want and how to give it to you.
Thanks for looking in again, remember to search my stock of used cars and other cars that are available on my website.
Mark Duncan
acar2go
Saturday, 25 October 2008
Used cars at a fair price!
Used cars can be an emotive subject, especially when a couple come in looking and they both have different ideas of what they each want, it can be quite amusing as they each try to manipulate the sales person to being on their side, neither realising that as soon as he makes a choice he will be damned as the only loser.
The lady wants the sporty one in that wonderful colour, the guy wants the larger than life car with the shiny alloys, they can each have their choice if they come to me as the money they will save on my used car deals will give them the flexibility to change both, then everyone becomes a Winner.
One tip for you when looking at cars, be nice to the sales person, also be honest with them, people complain about salespeople hounding them on the phone, they are doing that because they have a big nasty boss telling them that they should and also because the last thing you said to them was, "Ok we will think about it and let you know".
Some people also start a conversation with a sales person by saying, "I am not wasting your time" often a sales person will take everything you say to them as meaning the opposite"
For example, "we will think about", means, we are not interested and you will never see us again!
"Thanks very much for your time", means, we are glad to be getting out of here without spending anything and you will never see us again!
"It's a lovely car but we have a few more to look at", means, we don't like it and you will never see us again!
As seasoned sales professionals they would rather hear, "Thanks we are going to leave it". They can then get on with their job with somebody that may actually be able to help them pay their bills next month, rather than hounding you on the phone for the next two weeks, which is a waste of everybodys time.
Treat others as you would like to be treated yourself, have the courage to say "No"
Sorry to go on a bit, I am sure that you would rather have an idea of the salespersons psyche, thus enabling you to see what makes them tick, this will ultimately help you to get the best used car deal that you possibly can.
Mark Duncan, Author of "Tips on how to beat the salesperson at their own game"
acar2go Ltd
The lady wants the sporty one in that wonderful colour, the guy wants the larger than life car with the shiny alloys, they can each have their choice if they come to me as the money they will save on my used car deals will give them the flexibility to change both, then everyone becomes a Winner.
One tip for you when looking at cars, be nice to the sales person, also be honest with them, people complain about salespeople hounding them on the phone, they are doing that because they have a big nasty boss telling them that they should and also because the last thing you said to them was, "Ok we will think about it and let you know".
Some people also start a conversation with a sales person by saying, "I am not wasting your time" often a sales person will take everything you say to them as meaning the opposite"
For example, "we will think about", means, we are not interested and you will never see us again!
"Thanks very much for your time", means, we are glad to be getting out of here without spending anything and you will never see us again!
"It's a lovely car but we have a few more to look at", means, we don't like it and you will never see us again!
As seasoned sales professionals they would rather hear, "Thanks we are going to leave it". They can then get on with their job with somebody that may actually be able to help them pay their bills next month, rather than hounding you on the phone for the next two weeks, which is a waste of everybodys time.
Treat others as you would like to be treated yourself, have the courage to say "No"
Sorry to go on a bit, I am sure that you would rather have an idea of the salespersons psyche, thus enabling you to see what makes them tick, this will ultimately help you to get the best used car deal that you possibly can.
Mark Duncan, Author of "Tips on how to beat the salesperson at their own game"
acar2go Ltd
Thursday, 23 October 2008
used car sales aylesbury
Used car sales in aylesbury have quietened down a bit quiet at the moment, could this be the result of the credit crunch? the looming recession?
Or rather the greedy dealers still not realising that in order to do business with the people that are still looking to buy used cars at the moment, they have to get out of the habits that were bred into them when the times were good.
Nobody wants to be ripped off when they are trying to buy a used car, everybody wants to think that they have had the very best used car deal and that's where I am different.
I was speaking to my wife yesterday about the used car industry as a whole, I told her that I don't pay any less for my cars than the dealers do, however when I sell them I offer all the same facilities.
I give a Free warranty, I service the car, MOT it, valet it, tax it, put fuel in and deal with all the horrible paperwork, Not only that but I charge a whole lot less than they do!
I do not have their overheads nor their roadside premises, glad I am of that, nearly all of my customers make appointments first, coming in then to see the car that they are interested in buying.
Nobody likes to have their time wasted, not customers, not me, when you come to see my car it will be the best of its kind that you will see, my used cars are prepared to a high standard, well serviced, well valeted and well worth the money.
When I first got into Sales over 20 years ago a much respected trainer said to me, "Remember that we are all Ladies and Gentlemen serving Ladies and Gentlemen".
I have come up with my own saying over the years, "We all come into this World the same way and we will all go out the same way and in between we all breathe the same air".
Remember when you are looking for that illusive and super used car deal, always be nice to the person serving you, if you are a nightmare before the sale, they will not suprisingly expect the same after the sale, maybe then not being so inclined to go the extra mile for you.
Remember, you reap what you sow and what comes around goes around, treat others as you would like to be treated yourself; Adopt this honourable scruple and you won't go far wrong in life, I promise you that this is the manner that I adopt in my business.
Thanks for looking in....
Or rather the greedy dealers still not realising that in order to do business with the people that are still looking to buy used cars at the moment, they have to get out of the habits that were bred into them when the times were good.
Nobody wants to be ripped off when they are trying to buy a used car, everybody wants to think that they have had the very best used car deal and that's where I am different.
I was speaking to my wife yesterday about the used car industry as a whole, I told her that I don't pay any less for my cars than the dealers do, however when I sell them I offer all the same facilities.
I give a Free warranty, I service the car, MOT it, valet it, tax it, put fuel in and deal with all the horrible paperwork, Not only that but I charge a whole lot less than they do!
I do not have their overheads nor their roadside premises, glad I am of that, nearly all of my customers make appointments first, coming in then to see the car that they are interested in buying.
Nobody likes to have their time wasted, not customers, not me, when you come to see my car it will be the best of its kind that you will see, my used cars are prepared to a high standard, well serviced, well valeted and well worth the money.
When I first got into Sales over 20 years ago a much respected trainer said to me, "Remember that we are all Ladies and Gentlemen serving Ladies and Gentlemen".
I have come up with my own saying over the years, "We all come into this World the same way and we will all go out the same way and in between we all breathe the same air".
Remember when you are looking for that illusive and super used car deal, always be nice to the person serving you, if you are a nightmare before the sale, they will not suprisingly expect the same after the sale, maybe then not being so inclined to go the extra mile for you.
Remember, you reap what you sow and what comes around goes around, treat others as you would like to be treated yourself; Adopt this honourable scruple and you won't go far wrong in life, I promise you that this is the manner that I adopt in my business.
Thanks for looking in....
Tuesday, 14 October 2008
used car mayhem
I haven't been able to post any comments for a bit because my account was disabled.
Maybe one of those other used car dealers that have seen a decline in their business due to me having the best value used car deals on the internet, have nobbled me!
I have sold so many cars since my last blog that I have been very busy buying, it is a hard task because I don't buy from auctions or any other dubious means.
I only buy my quality used cars from dealers leasing companies and other reliable trade sources.
I have seen a car that I took in as a part exchange being sold on another dealers forecourt, I sent it to the Auction because I don't sell accident damaged or repaired used cars and this was both of those!
I was gobsmacked because he actually states on his website that he welcomes any inspection! I think that he had his rose tinted spectacles on when he bought that one, "Caveat Emptor" my Friend, can't say where it is other than it's in Aylesbury and it's a Clio!
I will be posting every day now so that my quality used car deals are there for all to see.
Thanks for looking in again.
Regards
Mark Duncan
acar2go
Maybe one of those other used car dealers that have seen a decline in their business due to me having the best value used car deals on the internet, have nobbled me!
I have sold so many cars since my last blog that I have been very busy buying, it is a hard task because I don't buy from auctions or any other dubious means.
I only buy my quality used cars from dealers leasing companies and other reliable trade sources.
I have seen a car that I took in as a part exchange being sold on another dealers forecourt, I sent it to the Auction because I don't sell accident damaged or repaired used cars and this was both of those!
I was gobsmacked because he actually states on his website that he welcomes any inspection! I think that he had his rose tinted spectacles on when he bought that one, "Caveat Emptor" my Friend, can't say where it is other than it's in Aylesbury and it's a Clio!
I will be posting every day now so that my quality used car deals are there for all to see.
Thanks for looking in again.
Regards
Mark Duncan
acar2go
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