What follows is an edited version of the latest "Which" report on car dealers, I must say that the content of the article comes as no suprise to me, when I worked at Dealerships we all had our chains yanked by the powers above.
The lady's and Gentlemen that you meet in the dealerships are just the puppets, the people sitting in the Ivory Towers are their puppeteers, pulling their strings on a daily, sometimes hourly basis.
I often thought about writing an Expose on what I had experienced during my "time on the Floor", in the end I thought that I actually quite like my legs and so just went out and started my own reputable and credible used car sales business.
I do business in just the right way, I believe in Karma, what goes around comes around, treat others as in similar cases you wish they would treat you and you won't go far wrong in life.
I am the most honest used car salesman that you will ever meet, I believe totally in full disclosure, I will always be on the level with anybody that comes to see me about buying a used car, I will never look to hoodwink you only ever offering a fair and square deal, my fidelity also is beyond question, I do hate it when people clearly and deliberately try to deceive me and I can tell..
Enjoy the article............
Car dealers still have a bad reputation which is certainly justified according to Which magazine!
The findings which came as no suprise and are now revealed in the consumer body’s latest edition, where it lays into car dealers with all guns blazing.
‘Car dealers’ reputation for sharp practices could be justified,’ says Which?.
This followed undercover investigations that discovered loads of bad examples.
12 out of 26 dealers made ‘dubious or vague claims,’ for example. 4 of these could have broken new consumer protection regulations.
Which? even suspected some dealers of using ‘bait and switch’ tactics. This is where a car is advertised despite car dealers knowing they have none in their stock. The aim is to upsell an alternative.
In one Mystery shop experience the sales person went off into an office then comes back out stating that the advertised car is sold! You then get the full blown sales pitch on another car.
‘The ghost of Arthur Daley is still very much alive and kicking, unfortunately. Dealers have had ample time to get used to the new rules, but too many still let car buyers down.
‘If dealers want to win the confidence of their consumers, especially in these tough times, they need to change their habitual ways and play by the rules.’
Thanks for looking in again.
Mark Duncan
acar2go
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